• penquin@lemm.ee
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      8 months ago

      They were moving people who are on a grandfathered plans to new ones without telling them and people were paying more. I’m not sure how that was legal to begin with. Lol

      • Nougat@kbin.social
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        8 months ago

        They were going to, but you could opt out of that move … if you knew it was going to happen.

        On top of that, some people were going to be moved off of “Plan A” onto “Plan B,” while other people were going to be moved off of “Plan B” onto “Plan C.” The whole thing about ending obsolete plans was hogwash. It was clearly “We want more money.”

        • penquin@lemm.ee
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          8 months ago

          Oh no, not me. I’m a freak when it comes to my bills. They wouldn’t be able to pull this bullshit on me. lol

          • IMALlama@lemmy.world
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            8 months ago

            They would have made it pretty easy to catch too. I get a text from them every month when they charge my auto pay, including the amount.

      • raptir@lemdro.id
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        8 months ago

        They were telling them, and giving them the opportunity to opt out (after dealing with a sales pitch).

        Still crappy, but exaggerating doesn’t help anything.

        • penquin@lemm.ee
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          8 months ago

          That’s not what I heard/read. It didn’t happen to me.

          • raptir@lemdro.id
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            8 months ago

            Did you get migrated? They started with a limited test that included outreach before migration and cancelled the plan to expand it after everyone was furious.

            • penquin@lemm.ee
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              8 months ago

              No, I didn’t. I watch my bills closely. When I heard about this, I started watching my account even more closely waiting for them to do so I can strike. Looks like they stopped the whole thing before getting to me.

        • LanternEverywhere@kbin.social
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          8 months ago

          That doesn’t make it legal. This is bedrock established law. There are a million things one can write into a contract that are illegal terms and not legally binding. You can sign a contract saying you have to cut off your arm but that’s not a legally binding contract.

          • penquin@lemm.ee
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            8 months ago

            Very well said, thank you. There is a name for it. Where they hide their bullshit in a 284674947 pages EULA. Forgot what it is.