The linked PDF is the EU’s proposal to amend the current ADR¹ policy. One favorable change for consumers is that traders will have a duty to respond to the ADR agencies. But I also see regressions for consumers. E.g. the EU wants to remove the requirement that traders inform consumers about ADR entities. I only read the first 6 pages or so but it looks like the changes will overall weaken consumer protection.
I try to consume as little as possible and live somewhat as a minimalist. But I still get ripped off plenty and want protection. OTOH, I wonder if weakened consumer protections will perhaps create more minimalists who ditch their consumerist habits out of frustration with lack of protections.
¹ alternative dispute resolution
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