“The problem is that for Russian developers, communication with the community, including the international one, and technical support are implemented through Discord,”
Well that’s their problem, isn’t it? It’s also a problem over here. Technical support regarding simple questions is fine, but any in-depth troubleshooting should honestly be done outside of Discord.
Especially because you can allow guests on Matrix.
But seriously, no, they shouldn’t, they should stop thinking tech reports, issues and distribution should be on a platform not made for them. A lot of people don’t want to join a ‘community’ just to submit an issue, we already have issue trackers etc: Github, gitlab, forgejo to name but a few.
Discord and Matrix are not places to do tech development and interact with those that use your products, code and projects ioo.
Yeah, we truly despise that if help is wanted/neeed or changes have to be done for some things it must be done on discord? Why? I don’t want to join a ‘community’ just to ask for something, I’d rather just open an issue.
So we refuse to join, and just open an issue and hope it’s noticed.
Ha, when that is even possible. I’ve seen github pages where the issue tracker is disabled and the readme says to give bug reports on discord.
Discord was supposed to replace and combine IRC and TeamSpeak, instead people are misusing it a “replacement” for issue trackers, forums, wikis, and even distributing their files from there, and it’s infuriating. And eventually the enshittification will cause Discord to fail, and suddenly over a decade worth of discourse and projects will just be irreversibly lost as nothing said there is indexed by any search engine.
I am persistant though, I will find some way to contact them that isn’t discord or other closed proprietary tech, like email, heh.
Yup, we can only hope.
Sad for all the lost projects but hopefully they’ll learn to not place all their faith in big tech that will get enshittified and take everything with it.
Well that’s their problem, isn’t it? It’s also a problem over here. Technical support regarding simple questions is fine, but any in-depth troubleshooting should honestly be done outside of Discord.
they should move to Matrix 🙂
Especially because you can allow guests on Matrix.
But seriously, no, they shouldn’t, they should stop thinking tech reports, issues and distribution should be on a platform not made for them. A lot of people don’t want to join a ‘community’ just to submit an issue, we already have issue trackers etc: Github, gitlab, forgejo to name but a few.
Discord and Matrix are not places to do tech development and interact with those that use your products, code and projects ioo.
Abandon chat-feed, return to indexable forums.
For this kind of thing, yup or issue trackers.
Yeah, we truly despise that if help is wanted/neeed or changes have to be done for some things it must be done on discord? Why? I don’t want to join a ‘community’ just to ask for something, I’d rather just open an issue.
So we refuse to join, and just open an issue and hope it’s noticed.
Ha, when that is even possible. I’ve seen github pages where the issue tracker is disabled and the readme says to give bug reports on discord.
Discord was supposed to replace and combine IRC and TeamSpeak, instead people are misusing it a “replacement” for issue trackers, forums, wikis, and even distributing their files from there, and it’s infuriating. And eventually the enshittification will cause Discord to fail, and suddenly over a decade worth of discourse and projects will just be irreversibly lost as nothing said there is indexed by any search engine.
I am persistant though, I will find some way to contact them that isn’t discord or other closed proprietary tech, like email, heh.
Yup, we can only hope.
Sad for all the lost projects but hopefully they’ll learn to not place all their faith in big tech that will get enshittified and take everything with it.