More than 200 Substack authors asked the platform to explain why it’s “platforming and monetizing Nazis,” and now they have an answer straight from co-founder Hamish McKenzie:

I just want to make it clear that we don’t like Nazis either—we wish no-one held those views. But some people do hold those and other extreme views. Given that, we don’t think that censorship (including through demonetizing publications) makes the problem go away—in fact, it makes it worse.

While McKenzie offers no evidence to back these ideas, this tracks with the company’s previous stance on taking a hands-off approach to moderation. In April, Substack CEO Chris Best appeared on the Decoder podcast and refused to answer moderation questions. “We’re not going to get into specific ‘would you or won’t you’ content moderation questions” over the issue of overt racism being published on the platform, Best said. McKenzie followed up later with a similar statement to the one today, saying “we don’t like or condone bigotry in any form.”

  • mo_ztt ✅@lemmy.world
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    7 months ago

    Substack can host nazis given the legal framework in the US. But why shouldn’t I speak up about their platforming of evil?

    Oh, yeah, you can say whatever you like.

    I think you’re right that I was a little fuzzy when I talked about things that were illegal versus things I personally don’t like, yeah. You should obviously be able (legally and what-I-think-is-right wise) to say anything you like about Substack. And, they are legally able to do whatever they want with their servers, whether that involves allowing or banning or demonetizing Nazis or whatever. Most of my conversation was about what I think they should do with their servers, but it’s just my opinion. And yes I think you should be able to state your opinion and I should be able to disagree with it and all that.

    You asked before what I meant about the “spirit” of the first amendment. What I meant was, there’s a specific purpose why it was enshrined into law, and the same principles that led to that legal framework also produce some implications for how the operator of a communication network “should” treat that network, in my opinion, especially as it grows to the size of something like Facebook and starts to wield power similar to a government in terms of deciding how people should be able to communicate with each other. But yes, this is all just what I feel about it, and you’re free to disagree or say fuck Substack or organize a boycott or whatever you like.

    Once it gets into, we need to pressure their advertisers and try to force them to run their servers in a more Nazi-hostile way, I really don’t like that. It is legal, yes. But it’s coercive. It’s like a high-pressure salesman or a slimy romantic partner. All perfectly legal things. But I think that’s crossing a whole new line into something bad, much worse than Substack just doing something with their moderation I personally think they shouldn’t be doing.

    A web forum I used to frequent banned pro-trump and pro-ice posts. The world didn’t end. They didn’t ban BLM. It helps that it was a forum run by people, and not an inscrutable god-machine or malicious genie running the place.

    Sure. So, I actually don’t like that type of thing (although it is, of course, legal, and I’d defend the rights of those forum operators to do it if they chose). I got banned from a few different subreddits, both left and right wing which was funny to me, because people didn’t like what I said. That’s, honestly, pretty infuriating. I’ve also talked with conservative people who got suspended temporarily from Facebook, or had their posts taken down because they were antivax or whatever. Did I agree with those posts? Absolutely not, and I argued with them about it. Do I agree they should have had their posts removed? No. I started out thinking that yes, removing the posts is fine, and told them that more or less Facebook could do whatever they wanted because it was their network, but after having the argument a certain number of times I started to sympathize a lot more with the point of view of “dude fuck you, I’m a human being, just let me say what I want to say.” I don’t think that simple removal of the post, or chasing people off the “main” shared network completely, and onto a Nazis-only network like Truth Social, is the answer. I’ll say this, it definitely didn’t make them less antivax when that happened, or make it at all difficult for them to find antivax propaganda.

    That’s different from actual Nazi posts, of course. Just saying some of my experience with this. I actually don’t like a lot of lemmy.world culture that’s developing now because it is starting to become this sort of monoculture, where only a particular variety of views are allowed. Like it really irks me that pro-police or conservative viewpoints get shit on so relentlessly that it basically chases those people away. I liked that reddit had both /r/protectandserve and /r/badcopnodonut. It’s fine. Let people talk, and don’t start yelling at them that they have the “wrong” view (although of course you can always tell them why you think they’re wrong). I have plenty of “wrong” views from the POV of the Lemmy hivemind, so maybe I’m more invested in it as an issue because of that.

    I’m also not sure I understood your answer to my question. Is there a line other than “technically legal” that you don’t want crossed? Is the law actually a good arbiter?

    Fair question. I mean, at the end of the day each server operator can do what they like. Some people will say that Nazis or MAGA people are so frequently trolls that they just don’t want to deal with them. Some people don’t want porn. Some people want to run a forum that’s explicitly pro-conservative and just get tired of left-wing people coming in and jeering at them. All those things sound fine to me (what-I-like wise as well as legally). I don’t think it’s my business to tell people where to draw that type of line.

    To me, though, that principle “I may not agree with what you say, but I’ll defend to the death your right to say it” is super important. If you start saying only certain viewpoints are welcome, and dismiss the others not with open debate but with loud jeering or technical restrictions, it hurts the discourse on your server. Of course you’re legally allowed to restrict people’s access however you like. But to me, I would draw the line by disallowing illegal things or things that hurt the discourse (because of trolling or brigading or deceptive bot posts or whatever). But if someone’s just coming in and saying something you think is absolutely dead wrong (e.g. that the holocaust didn’t happen), I don’t think it’s your place to remove or ban them. I think you should allow that.

    Does that better answer the question? That’s just my take on it. I’ve never been a modern Lemmy-instance operator, so maybe seeing it first hand and dealing with child porn from angry MAGA people or bomb threats from Nazis and things like that would make me less sympathetic.

    I don’t think they’ve actually been trying very hard. They make a lot of money by not doing much. Google’s also internally incompetent (see: their many, many, canceled projects), Facebook is evil (see: that time they tried to make people sad to see if they could), and twitter has always had a child’s understanding of free speech.

    I can only say what I’ve observed in terms of restrictions on Facebook posts from people I know, or Youtube creators I know who got demonetized or otherwise chased off Youtube. All of that, I think sucks. I agree, it’s kind of heavy-handed and brainless the way they’re doing it. I think that’s an additional issue in addition to the fact of censoring the ability of people to post being the wrong approach in the first place.

    I think one of the core issues is that a huge for-profit company running a huge content network, where they don’t have bandwidth to put much attention into moderation and where most of the architecture of the network is designed to extract revenue from it, is just wrong from start to finish. That’s why I’m here right now as opposed to Facebook or wherever. When I talk about free speech issues I’m mostly talking about it in terms of things like Lemmy or Substack. But yeah, maybe you’re right that issues of profit motive and moderation bandwidth mean that we can’t draw much of any conclusion by looking at how things played out on the big networks.

    • jjjalljs
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      7 months ago

      Thank you for your detailed reply, again.

      But yes, this is all just what I feel about it, and you’re free to disagree or say fuck Substack or organize a boycott or whatever you like. Ok but…

      Once it gets into, we need to pressure their advertisers and try to force them to run their servers in a more Nazi-hostile way, I really don’t like that. It is legal, yes. But it’s coercive. It’s like a high-pressure salesman or a slimy romantic partner. All perfectly legal things. But I think that’s crossing a whole new line into something bad, much worse than Substack just doing something with their moderation I personally think they shouldn’t be doing.

      Why do you find people using their limited economic power coercive? You say you like boycotts. Telling Tide that you saw their advertisement on a nazi blog so you’re not going to buy Tide until that’s remedied is a boycott.

      I don’t think that simple removal of the post, or chasing people off the “main” shared network completely, and onto a Nazis-only network like Truth Social, is the answer. I’ll say this, it definitely didn’t make them less antivax when that happened, or make it at all difficult for them to find antivax propaganda.

      You also have to account for the audience. While that person may have gotten mad and gone off to a right extremist website, removing their “Holocaust is a lie check out these posts [nazi propaganda link 1, 2, 3]” post up is a hazard. Many more people read forums than contribute, typically.

      If you start saying only certain viewpoints are welcome, and dismiss the others not with open debate but with loud jeering or technical restrictions, it hurts the discourse on your server

      There are some points of view that are so hashed out, it is unlikely to be worth our time to debate them again. Nazi ideology, for example, was pretty firmly settled as bad. The forum I mentioned before had a clear “We are not going to debate if gay people have rights” rule. Someone might want to make an argument that they don’t, but the belief that they do is so axiomatic for the locale it’s not worth entertaining the “debate”. I do not think it hurts the discourse on your server to disallow some topics like that. I say this with the assumption that the people running the forum are human, and it’s not a shitty algorithm trying to parse it, or some underpaid intern who barely speaks the language. There is a hypothetical bad case where an imaginary server prescribes the exact beliefs that are OK and enforces that with moderation powers, but that’s spherical friction-less cow levels removed from my lived experience. Maybe I’ve just been lucky where I’ve spent time on the internet. But also, if a forum sucks you can usually just leave. (Another argument for why the megalith sites like facebook and twitter aren’t great.)

      But if someone’s just coming in and saying something you think is absolutely dead wrong (e.g. that the holocaust didn’t happen), I don’t think it’s your place to remove or ban them. I think you should allow that.

      So we disagree on this point. I don’t see any good coming from platforming holocaust deniers or homophobes or whatever. If I’m running a bar, I don’t need to let the nazis have their meetup in the back booth. That’s just going to draw more nazis, and probably scare off the regular people. Likewise, if I’m running a forum, I don’t need to let them have their little soapbox in my figurative bar.

      maybe seeing it first hand and dealing with child porn from angry MAGA people or bomb threats from Nazis and things like that would make me less sympathetic.

      I’ve also never run a forum. I expect there’s a big “for me it was tuesday” experience. For the guy who wants to debate if queer couples really need to get married, it’s the first time he’s ever waded into this topic. For the moderation team, it’s tuesday, and the fourth time this has come up this week. I expect dealing with the worst sorts of people would take the shine off anyone’s idealism.

      This sub-thread is very long and I’m starting to lose focus. I don’t think we agree on everything, but I appreciate that you’ve been civil.