People think online platforms are overflowing with toxic and misleading content, but the reality is far calmer. A small group of highly active users creates most of the harm, while the majority remain relatively civil. Still, many Americans assume the worst about each other because of this imbalance. Correcting that belief can noticeably improve how people feel about society.
“The bigots are speaking up now and all too many good people are remaining silent (…) the appalling silence of the good people is as serious as the vitriolic words of the bad people.”