Neighbors of Ruby Franke, the woman behind the 8 Passengers family YouTube channel who was arrested this week on child abuse charges, said several people in the close-knit community were concerned when police officers arrived at Franke’s home in Springville, Utah on Wednesday.

Franke was sometimes criticized on social media for how she treated her children in YouTube videos. The two neighbors, who spoke to NBC News on the condition of anonymity citing concerns for their safety, said that they and others who lived near the family had long been worried for the safety of the children, and that neighbors in the community had previously alerted the Utah Division of Child and Family Services.