• Fonzie!
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    26 days ago

    Does anyone have a TL;DW? Cause I just smashed the transcript into DuckDuckGo AI Chat on GPT-4o and asked it to summarise it and it came up with this

    In the video, the speaker discusses a legal case involving Disney and a patron who died after being served food that did not accommodate their allergies, despite assurances from Disney and the restaurant. The key point is that the patron’s ability to sue Disney was hindered by a forced arbitration clause in the Disney+ agreement, which the speaker argues effectively protects Disney from liability. The speaker emphasizes the irony that if the patron had pirated Disney content instead of paying for it, they might have had a better chance of seeking justice in court. This situation is used to highlight broader frustrations with corporate practices, such as restrictive digital rights management (DRM) and the way companies redefine terms like “purchase” to limit consumer rights. The speaker expresses anger at the notion that paying customers are often treated worse than those who pirate content, arguing that this creates a system that punishes people for doing the right thing. They call for a reevaluation of how companies treat their customers, advocating for fairer practices that do not penalize those who choose to pay for content. The video concludes with a strong critique of corporate policies that prioritize profit over consumer rights and satisfaction.

    Which isn’t helping enough

    • matey@lemmy.dbzer0.com
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      26 days ago

      Disney lawyers are using an arbitration clause in their Disney account agreement to try to dismiss a lawsuit over a death caused by allergies at Raglan Road. You should be able to find the articles from there.

      It’s a bit simplistic to say that it’s specifically a Disney+ issues.

      • Telorand@reddthat.com
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        26 days ago

        To summarize differently, their argument goes that if you signed up for a trial of Disney+ (or some other such service), you agreed to an arbitration clause as part of the terms of service.

        They are arguing that the arbitration clause therefore applies to everything Disney-related, even if it’s a service unrelated to Disney+.

        I doubt this will stand a court’s scrutiny and will likely get tossed as unenforceable for being an unconscionable contract. Still, Disney sucks for even attempting such a maneuver, and it equally sucks that the US legal system is in such a state that they think this is a possible avenue for success.

        • UlyssesT [he/him]@hexbear.net
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          26 days ago

          I doubt this will stand a court’s scrutiny

          Unless it reaches the Supreme Court and in yet another 6-3 decision the corpos get to loot and pillage more with even less accountability.

          • Ohmmy@lemmy.dbzer0.com
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            26 days ago

            It’s being taken to court in Florida so I’m not sure it’ll even have to make it that far. Can’t wait for the corporations with captive user bases to start rolling these arbitration clauses in as a paid service for other corporations.

            Sorry, you can’t sue ExonMobile for wrongful death, they have an arbitration clause in Comcast’s end user agreement for your internet service that they leased. If you wanted to sue ExonMobile you should have not had internet, dummy.

          • ipkpjersi@lemmy.ml
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            24 days ago

            When I was younger, I used to think politics didn’t matter and that all politicians are crooks. Now I know that all politicians are crooks AND politics matters and has real-world consequences.

          • Telorand@reddthat.com
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            26 days ago

            I’m less cynical about SCOTUS, but only because they aren’t a rubber stamp like the 5th Circuit. They are absolutely beholden to FedSoc and Conservative interests, but I doubt corporations want to be bound by clauses like this from some supplier they do business with, either.

            • UlyssesT [he/him]@hexbear.net
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              26 days ago

              I’m less cynical about SCOTUS

              Is it cynicism when I’m following their actions and expecting more of the same? The SC makes shit up after the fact and finds ass-pulls to make it sound like the Constitution said that. That’s why, effectively, the POTUS can’t commit crimes as long as they are arbitrarily determined to be “official acts” now. They already announced we’re ruled by kings. How much further need it go?

        • yo_scottie_oh@lemmy.ml
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          26 days ago

          I wonder how much of it is Disney thinks this might actually work versus the ole delay, delay, delay tactic. Probably a little bit of both.

          • Riven@lemmy.dbzer0.com
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            26 days ago

            They’re gonna do the delay tactic too but this is more insidious.

            The amount of money the husband is asking for isn’t all that much, pennies to them and in the greater scheme of things this is a nothing suit to them, low stakes. Since it’s low stakes they’re trying this tactic first to see if it’ll stick and create that dangerous precedent. I don’t suspect it’ll go through but with all these right wing pro capitalist judges it might, and it’s worth trying for them since it’s such a low stakes suit.

        • the_post_of_tom_joad [any, any]@hexbear.net
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          26 days ago

          IANAL but i am wondering if Disney is somehow letting this case go as a backdoor way to legitimize arbitration agreements.

          Like, i just can’t see Disney not knowing this is the wrong case to push the legitimacy of an arbitration agreement. But if this case somehow legitimized through whachacallit… precedent… that an arbitration agreement, while binding in a primary sense, is not binding for every Disney product, wouldn’t Disney (and really every company that uses binding arbitration as part of using their product) consider that a win?

          Because as i understand it, arbitration agreements as agreement to use a service is still an untested legal grey. Anything legitimizing them at all would be a win… Right? Againn ianal

        • mbirth@lemmy.ml
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          26 days ago

          The even bigger irony is that he only sued for $50k. That’s peanuts for big D. Their lawyers probably got more for digging up that arbitration clause.

          • psud@aussie.zone
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            25 days ago

            Disney will happily spend a million to defend against 50k if they have a chance of getting a court decision that their contract is valid for everything associated with the Disney brand

        • deranger@sh.itjust.works
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          26 days ago

          It’s broader than just a Disney+ trial account, it’s part of the whole Disney account, such as when you buy tickets as he did in 2023. Between that and the Florida judge I’m not sure it will get thrown out.

          Best case scenario is forced arbitration is just ended. It should be an option, not a requirement.

          https://www.bbc.com/news/articles/c8jl0ekjr0go

          Disney adds that Mr Piccolo accepted these terms again when using his Disney account to buy tickets for the theme park in 2023.

      • BearOfaTime@lemm.ee
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        25 days ago

        Except Disney lawyers actually cited the clause the in the Disney+ subscription.

        Yes, there’s more, but they actually cited Disney+.

        I really can’t emphasize that enough.

    • BarrierWithAshes@fedia.io
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      26 days ago

      Guy dies in Disneyland. Family sues. Disney lawyers say he can’t sue since guy-that-died had subscribed to Disney+ before and agreed to the terms of service. The terms of service he probably scrolled by when he registered say “you can’t sue us”. That was the most recent move I’ve heard.

      That’s an insane oversimplification of the proceedings but it appears like it’s gonna come down to this clause. The clause that the user signs upon registering to Disney+ is a binding arbitration clause. You can read more about that here: https://www.investopedia.com/terms/m/mandatory-binding-arbitration.asp

      Basically says you waive your right to sue us. Ianal btw. Also Discord has this same clause in their terms of service.

      • snooggums@midwest.social
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        26 days ago

        The clause that the user signs upon registering to Disney+ is a binding arbitration clause.

        Disney is taking it waaaay further than anyone else by saying a free trial to D+ means any legal interaction with Disney goes to arbitration, not just for D+.

        Arbitration clauses in EULAs are bullshit anyway, but if this isn’t thrown out of court in a way that kills the concept of being able to sue for damages when every business adds this clause.

        • Որբունի@jlai.lu
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          26 days ago

          If this holds up in court and becomes precedent it will create a lot of people with nothing left to lose with a lot of grudges against these companies. I can’t say I would have any sympathy if executives became targets for heinous acts of violence stemming from such an injustice.

          • Venia Silente@lemm.ee
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            26 days ago

            This. With digital feudalism now crossing into the physical realm this way, it’d be nice to see people finally sharpening their guillotines.

      • Norah - She/They@lemmy.blahaj.zone
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        26 days ago

        It was a woman that died I believe, and it’s her husband suing. It was him that signed up for the trial though, not the wife. The death was also caused by anaphylaxis, after the couple repeatedly checked in about the allergy being accommodated and were assured it would be.

      • Fonzie!
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        26 days ago

        AYO how is that legal? What some random commercial company made up can’t be above the law, right?

    • BrikoX@lemmy.zipOP
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      26 days ago

      The video is 2 part, first is the summary of the case and another is about why this argument from Disney is the biggest pro piracy argument.

      Basically, the case is about a doctor who had a food allergy and went to a Disney owned restaurant that promised to cater to people with food allergies. The doctor asked staff 5 times to make sure they were aware of her allergies, and all 5 times they said yes. It’s literally the most straightforward wrongful death case ever. But then Disney decided they want to fuck more people over, so they made an argument that the case should tossed and move to arbitration because her husband signed up to Disney streaming service on a free trial, years ago. And Disney is ignoring a lot of other facts, like that husband is not the one suing, her estate is, he cancelled the trial before the period ended, so he wasn’t even a subscriber at the time. The streaming site has an arbitration clause, but Disney park doesn’t so it doesn’t even matter. If the case can’t go forward, it will be only because US is a corporate-owned shithole, legally it’s a moot argument.

      As far as piracy, it just highlights how fucked up everything is since if the husband just pirated, DIsney couldn’t have used that argument in court. So Disney created a situation now that if you want to be able to sue them for your loved one’s death - pirate Disney. It’s the most pro piracy argument that even the biggest normies can relate to.

    • HumanPerson@sh.itjust.works
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      26 days ago

      Assuming I read that right, and assuming that’s right: Person bought Disney+. Clicked accept in the EULA when they did. Was served food that gave them allergic reaction. Binding arbitration agreement basically means their case against Disney was tried by Disney employees instead of in court. If they pirated content instead of paying, they never would have accepted the EULA, and they would have gotten to sue Disney in a real court.

    • Chais@sh.itjust.works
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      25 days ago

      In an attempt to weasel out of the liability for the woman’s death Disney’s lawyers pulled out the forced arbitration clause of the widower’s Disney+ subscription.
      Meaning they’re effectively arguing that because he gives them money to use their service they should be allowed to get away with murder or at least criminal negligence.
      I don’t think they’ve realised yet, what a foot-gun this argument is. On top of the obvious moral issues with this line of argument. I mean, this has “give us your firstborn” vibes.

    • riquisimo@lemmy.dbzer0.com
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      26 days ago

      I gotchu fam.

      Disney big boy, doing bad boy stuff. Oopsy killed someone but says it’s ok, might get away with it.

      Buying stuff now is all a service, go old school and buy paper books and pirate digital stuff. If the person who died at Disney had been a pirate, then Disney would be NOT OK MURDERER.

      • Fonzie!
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        26 days ago

        Yeah I don’t understand the logic behind that last one.

        • riquisimo@lemmy.dbzer0.com
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          25 days ago

          If the person who died at Disney had not paid for Disney plus, but instead had pirated what they wanted to watch on Disney plus, they would not have signed the contract with Disney plus. That contract forfeited them the right to sue Disney.