Oh I hate the people who open a ticket, provide basically no information at all, mark it urgent, and then when I call back within 15 minutes they don’t answer. So I leave a voicemail, and they literally never call back.
I have one in my queue right now and the entirety of the ticket is simply “my outlook details are incorrect”, I have absolutely no idea what she wants, if she doesn’t answer tomorrow that ticket’s getting closed.
IT nerd for 20 years. ‘can i ask you a question?’ or voice message saying ‘call me’.
already did, done. I wouldn’t return the call. or answer the phone. I ain’t a help-desk
bofh
Oh I hate the people who open a ticket, provide basically no information at all, mark it urgent, and then when I call back within 15 minutes they don’t answer. So I leave a voicemail, and they literally never call back.
I have one in my queue right now and the entirety of the ticket is simply “my outlook details are incorrect”, I have absolutely no idea what she wants, if she doesn’t answer tomorrow that ticket’s getting closed.
had a phone with multiple lines. 1 rang everyone’s. never pick that up. it’s ‘dildos’. to quote Sqiggar
bofh: untags the voice vlan, phone still passes data through