From the outside, it looked like a haven for heroes: a state-of-the-art building with a gleaming atrium, a large American flag flying out front. But the clinic hadn’t had a full-time, on-site psychiatrist in five years. A single nurse was responsible for connecting hundreds of veterans, some with serious mental illness or active suicidal thoughts, with an ever-changing lineup of telehealth providers in different time zones.

The military has long drawn recruits from remote towns across America, promising them a lifetime of health care in return for their service. But the VA has seldom staffed those same communities with the mental health professionals needed to help them once they return home. Two decades of war in Iraq and Afghanistan have turned this chronic shortcoming into an emergency. The demand for mental health care has grown at a rate that’s triple the rate of growth for all VA medical services. Anguished employees, doing what they can with threadbare staffing and glitchy technology, are burning themselves out trying to avert disasters that feel inevitable. In Chico, nurses and social workers cried after their shifts, and the new site manager, a veteran and longtime health care administrator, had made a grim prediction: “We are going to kill someone,” she told colleagues.

If hindsight is 20/20, agency officials should have exquisite vision by now. Their files are littered with cautionary tales of missed screenings and insufficient follow-up; in at least 16 instances since 2019, veterans who received inadequate care wound up killing themselves or other people; an additional five died for reasons related to the poor quality of care. Each time, investigators with the VA’s Office of Inspector General swooped in to determine whether the system failed; each time, they concluded it had.

Archived at https://web.archive.org/web/20240110132241/https://www.propublica.org/article/when-veterans-cant-access-the-psychiatric-care-they-need

  • givesomefucks@lemmy.world
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    10 months ago

    Just that morning, when her latest crisis began, a nurse at the local VA clinic in Chico, California, had told her mother to bring her in. When they arrived, a telehealth provider was too busy to see Julia. A social worker asked questions to gauge her risk of suicide or violence; even though Julia refused to answer, she was sent out into the world and told to return for the next available appointment, in 11 days.

    It was at a small rural clinic, patient still saw a health professional, but refused to answer any questions.

    What should the VA do?

    Hold the patient against her will for not cooperating?

    The family would have to initiate that, and it sounds like they just didn’t.

    It might be a good thing because I have experience, might be a bad thing because I’m biased. But I’ve been using the VA for all my medical care for over a decade.

    They do a great job, but they’re the largest healthcare provider in America. Statistically speaking some people will fall thru the cracks. But that doesn’t even sound like the case here.

    This was someone refusing treatment, and her family not thinking it was serious enough to request an emergency hold against the patients wishes.

  • FlashMobOfOne@lemmy.world
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    10 months ago

    There’s no more money for mental health services at the VA, but we’ll find another $200 billion for Ukraine and Gaza, absolutely. The neglect we have for our own people in order to fight wars we shouldn’t be involved in is unconscionable.

    • SkyezOpen@lemmy.world
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      10 months ago

      Ah yes, the only reason we don’t have free healthcare for everyone is because of the cold war era equipment we gave to Ukraine. Fuck outta here.

      • FlashMobOfOne@lemmy.world
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        10 months ago

        Chickenhawks always come back with some facsimile of your reply. They love to pretend that war is cheap.

        At the end of the day, you’re just perfectly comfortable with the neglect of our people in favor of funding more war: https://www.econlib.org/how-much-is-u-s-aid-to-ukraine-costing-you/.

        Look at Canada, by contrast, which spends 26 billion a year on war and has universal health care. Must be nice to live in a country that isn’t full of self-important warmongers.

        • SkyezOpen@lemmy.world
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          10 months ago

          The war in Ukraine isn’t depriving you of universal Healthcare. Even if we didn’t give them jack shit, we still wouldn’t have it because our politicians don’t give a fuck. Equating the two is so incredibly disingenuous.

          • FlashMobOfOne@lemmy.world
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            10 months ago

            More excuses.

            What’s disingenuous is how you can pretend that tacking on another 100 billion unbudgeted to an already trillion-plus war budget is somehow insignificant. That’s even more true given the history you have to ignore of how the war industry in the US has wrangled us into war after war after war since the 80’s, serving no purpose except to drive us into debt.

            • SkyezOpen@lemmy.world
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              10 months ago

              The fact that you think that’s cash funding proves you don’t even know what aid is being sent. The majority of Ukraine aid is COLD WAR EQUIPMENT. The US was literally about to pay to dismantle old shells because their shelf life was coming up. Instead they saved money by sending them to Ukraine. Those super amazing game changing HIMARS and ATACAMS were built in the 90s and, news flash, already paid for. Just because they tell us how much the equipment is worth doesn’t mean that much money literally came out of this year’s budget.

              • FlashMobOfOne@lemmy.world
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                10 months ago

                Over 100 billion of it is.

                Do you think 2 billion more for the VA in every state would make a difference?

                I certainly do.

    • ghostdoggtv@lemmy.world
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      10 months ago

      Do you realize Israel has universal healthcare for its own citizens at the expense of the American taxpayer? If you’re American, that’s who you work for.

      and Gaza

      !